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Introduction to Lighthouse Keeper: Searching

Posted on 20/08/2008 at 07:19 PM in

So far in this series I've shown you the power the desktop gives with offline viewing, a more responsive user interface and faster and easier access to tickets. In this post I will be covering another feature which is key to issue trackers, but is made better when combined with the power found on the desktop: searching.

The search field is ever present in the top right of the screen. From here you can search your tickets at any time. Lighthouse limits you to searching through tickets on a project by project basis, but Lighthouse Keeper allows you to search through all your tickets in all projects across all of your accounts. It does this via the filter bar, which appears every time you start typing in the search field. Depending on your selection in the source list it will also offer options for narrowing your search by the selected project or selected milestone/ticket bin.

One thing that is key to Lighthouse Keeper, is making as much of it function in the same way as Lighthouse itself. One requirement of this is the search syntax. Any query that you can use in Lighthouse you can also use in Lighthouse Keeper to give you the same results. For a full overview of the searching syntax visit the Lighthouse help page.

One feature that a surprising number of people don't seem to pick up on in Lighthouse are Ticket Bins. These are essentially saved searches, a bit like Smart Playlists in iTunes. Lighthouse Keeper offers support for ticket bins on an equal footing with milestones to help you take better advantage of them.

Over the past 3 posts I've talked about some of the features that will make it into Lighthouse Keeper 1.0. In the final post in this series I'll be describing what hasn't made it and why as well as what you can expect from the future.

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