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Introduction to Lighthouse Keeper: Offline Viewing and UI
Posted on 06/08/2008 at 09:21 PM in
Welcome to the first of 4 blog posts in which I'll be introducing you to some of the key features of Lighthouse Keeper in the run up to its launch. This week I'm going to highlight the offline viewing capabilities available and the UI.
In order to ensure faster loading, Lighthouse Keeper downloads all your projects, users, tickets, milestones and ticket bins on its first launch and stores them on your computer. Another consequence of this is that you also have access to your tickets from anywhere, with full viewing and searching capabilities whether you're connected to the internet or not.
Of course being offline does have some drawbacks. Your tickets may not be the most recent versions available. You will also not be able to add, modify or delete any items in Lighthouse Keeper while you are offline. In future versions I will be adding support for you to 'queue' changes to be performed when you get back online so that you can keep working, even when you're away from an internet connection.
This is just one of many features in LHK that is made possible through the power of the desktop. Another important aspect that many may not consider a feature is actually the most important part of the application: the user interface.
No, DeskTidy isn't a secret M Cubed app. It's just a test project.
By having all the data stored on your computer the user interface can be so much faster and succinct than a website. All your projects, ticket bins and milestones are readily accessible from the source list on the left of the screen, with the number of open tickets in each item displayed in badges.
All your tickets are available in the top right and moving between them just takes a key press, with the entire ticket history being displayed below. Searching is ever present and provides results instantly.
Lighthouse Keeper allows you to get to the information you need faster and more easily anywhere you can take your computer. These features help make issue tracking hassle free, which in turn means you are more likely to use it. Watch this space for the next post in this series, about the objects you will use every day: tickets.